FXReports.net Excalibur v3.5 forex robot review - Cancelled

[Pheniox_Bernard]

Originally Posted by wannaberich

Well i downloaded the demo and this does not work with my broker , does anyone have a solution for me, i contacted the Excalibur support team but no one will respond or give me a solution that works, help required.

This is my error message

2009.02.23 11:44:59 2008.12.16 12:57 Excalibur V3.5__EUR_USD_30m EURUSD,M30: OrderSend error 147
2009.02.23 11:44:59 2008.12.16 12:57 Excalibur V3.5__EUR_USD_30m EURUSD,M30: Error setting SELLSTOP order: expirations are denied by broker (147)
2009.02.23 11:44:59 2008.12.16 12:57 Excalibur V3.5__EUR_USD_30m EURUSD,M30: Error setting BUYSTOP order: expirations are denied by broker (147)

baisically this just keeps repeating the same message as it tries to open a trade, there are dozens and dozens of the same message :_)

All support e-mail requests are answered personally by me nad there might have been a issue with mail servers.

Having said this a quick post to the support forum would have answered you question in a few minutes there.

There are over 5,000 users currently and this issue has been addressed and answered in full in the support forum.

IBFX, FXDD, Alphai are the preferred brokers, mainly because we have done tens of thousands of trades on every broker out there and have decided on which brokers have the best results.

Taking some time to log into the support forum and reading up on the program solves a lot of un necessary questions and negitive posts.

I have stated over and over agin n the support forums that IBFX is the preferrd broker .

We are here to make pips not stay with any particular broker because we like their name .

IBFX is the preferred broker .

To Success
Bernard

[Pheniox_Bernard]

Originally Posted by wannaberich

Yes i think you are right, i only have this problem with this EA, i may have to change brokers if this can not be solved, not sure why no one else has reported this issue, or why those that created this EA have no solution

To me if this problem can not be solved from those that created the EA then that is very poor service if you ask me, thanks for your reply anyhow

Again all your question have been answered many times on the support forum.

Please take a moment to read through there before making such a judgment.

We are a professional company and are famous for our support and effort towards making our clients satisfied. With over 3,800 paid members, and thousands of demso running this is the first psot I have ever seen like this. I am sure that your statement that we make poor service would be loved in the support forum by those that have been with us for a long time.


To Success
Bernard

[wannaberich]

Hi

I am not trying to be negitive at all, just trying to fund a solution to my problem. I think Excalibur is a great EA and i would really like to test it out. However I do not want to chang brokers to do this, i am very happy where i am and have no problems with any other EA I am using with them, the only EA that is causing this issue is Excalibur. I have requested help for this problems a few times before but never got an answer, yes maybe it was a server issue, not really sure.

Anyhow now you know the problem, was wondering if this issue can be resolved or is it simply something that can not and the only way around it would be change brokers, if this is the case then i do not think the EA is for me

As for your forum, i have been there before but could not find my issue, I did post my problem but never got a satisfactory reply, all i got was basically the same thing, you may have to change brokers. I don't want to do this, i am happy where i am, i just want to know if the issue can be fixed in the EA or not!

I think your EA is very good as pipcop is showing in the forward test, the reviews are great also, i would just like to have my issue solved so i can do my tests with my broker

Regards

Originally Posted by Pheniox_Bernard

All support e-mail requests are answered personally by me nad there might have been a issue with mail servers.

Having said this a quick post to the support forum would have answered you question in a few minutes there.

There are over 5,000 users currently and this issue has been addressed and answered in full in the support forum.

IBFX, FXDD, Alphai are the preferred brokers, mainly because we have done tens of thousands of trades on every broker out there and have decided on which brokers have the best results.

Taking some time to log into the support forum and reading up on the program solves a lot of un necessary questions and negitive posts.

I have stated over and over agin n the support forums that IBFX is the preferrd broker .

We are here to make pips not stay with any particular broker because we like their name .

IBFX is the preferred broker .

To Success
Bernard

[Pheniox_Bernard]

It would involve a complete re write of Excalibur to address this iss. If putting a "0" in the expiration time does not address the issue.

It would be impossible to re write the program currently to address this issue but it is on our table here to look at after we have caught up with the continuing incoming orders.

The issue here is that many traders do not want to have to delete pending orders that have been there for hours or days and at times for week so the question currently is do we address the issue of one broker of the issue of the traders who want a walk away program.

We will look at re writing later to enable an expiration of "false" or true" but not sure ti will be writen into Excalibur as the Limited sales edition of 500 copies only has almost been met.

I have already asked the R&D programmers to look into this feature in the other new releases. of of Merlin and Camelot

To Success
Bernard

[wannaberich]

hi

I appreciate your quick response and understand that this problem can not be fixed in the current version, i do hope that future releases will have this issue resolved

Regards

Originally Posted by Pheniox_Bernard

It would involve a complete re write of Excalibur to address this iss. If putting a "0" in the expiration time does not address the issue.

It would be impossible to re write the program currently to address this issue but it is on our table here to look at after we have caught up with the continuing incoming orders.

The issue here is that many traders do not want to have to delete pending orders that have been there for hours or days and at times for week so the question currently is do we address the issue of one broker of the issue of the traders who want a walk away program.

We will look at re writing later to enable an expiration of "false" or true" but not sure ti will be writen into Excalibur as the Limited sales edition of 500 copies only has almost been met.

I have already asked the R&D programmers to look into this feature in the other new releases. of of Merlin and Camelot

To Success
Bernard

[Mattdog1]

Hi wannaberich, I noticed you were from Aus just wanted to know if your broker is Gomarkets as I was looking at running Excalibur on it?

[mitaji]

Originally Posted by PipCop

I am not sure how they sell it, but I asked them if they wanted to provide me with a free copy for review purposes and they agreed.

Hi pipcop,
I noticed you have two IBFX statements and missing the FXPRO statement for this EA.

[PipCop]

Whoops, I linked to the wrong statement. Fixed that, thanks!

[mitaji]

Hey Pipcop,
you say that you are using the default settings for this EA. I assume that you loaded the EA onto the charts and that you didnt alter any of the parameters. On the Excalibur instructions, Benard advises on some changes if your broker uses one more digit. Did you follow those instructions? I am using the same broker (alpari-demo) as you but we do not have the same trades since yesterday. I m just wondering what would be considered 'default' because the instructions seem a bit confusing.

[PipCop]

I'm not using 5th decimal demo accounts, so no, I did not make any changes.

For me, the "default settings" means I opened a new chart, then dragged the robot onto the chart, and when the options window is open I make sure the "allow trading" options are enabled, but I do not change any of the settings for the robot itself.