Pips Miner Gold - Pip Cop

**rsmereka** · 2010-08-15, 06:31 PM

This review is about the Pips Miner Gold EA. I have no affiliation
with anyone in conjunction with this review.

I got this EA from my4xstore.com. It got a $100.00 coupon code for this EA which is good because this EA is expensive at 399 Euros.

This EA includes all three Pips Miner strategies which were (and still are) sold separately. There is LE (Light Edition), SE (Standard Edition) and EE (Extended Edition). As far as I understand it, there are minor differences in each strategy.

Pips Miner Gold trades on a EURUSD M5 chart. The EA requires a license number as well as the user ID and password of the member account (at my4xstore.com). It's trades the London session 8-5 GMT. It is not a scalper.

Pips Miner Gold has no money management

(MM). You have to fill in a lot size. There is a lot size calculator on the my4xstore.com member area.

I set the starting equity to the same as my current live account balance.

I have set this EA to trade the EE strategy at the maximum recommended lot size of 0.06 (based on the starting equity). This will cause a problem for me as this starting lot size is less than the minimum allowed lot size in my live account. If Pips Miner makes it to live trading, I will need about 10K in equity to trade at the minimum lot size for a classic Alpari UK account.
Link: http://www.myfxbook.com/members/rsmereka/pips-miner-goldee/44872

Rick

**rsmereka** · 2010-10-07, 02:12 PM

This EA has been a looser ever since it started trading a demo account on Aug 15. It has been pulled from the demo account and I have asked for a refund from my4xstore.com.

Rick

**rsmereka** · 2010-10-18, 12:39 PM

So far, I have sent two emails to my4xstore.com requesting a refund of my Pips Miner Gold purchase price. So far, there has been no response to my request.

So much for the satisfaction guarantee that the EA website advertises.

Rick

**rsmereka** · 2010-10-20, 07:30 PM

No refund of this EA for me. Myfxstore.com finally responded (almost two weeks later). Here is a transcription of the email:

Quote:

I am very sorry, but a rule is a rule.

Regards
Jack

> So much for your "satisfaction guaranteed" statement. So this is an
> outright lie?
>
> Rick
>
> On 2010/10/19 7:27 46, support@my4xstore.com wrote:
>> Dear Rick,
>>
>> I4Bet Ltd follows the common practice of not accepting returns on
>> software. This applies to all of our products. We encourage everyone to
>> carefully research their purchases before payment is tendered. Every
>> effort is made to ensure your satisfaction and to that end we are more
>> than happy to answer all your questions before you make a purchase
>> decision. However if there is a valid reason for a refund, we will
>> consider it on an individual basis, deducting a fraction of the price
>> equal to 1/30 for each day the product has been used by the buyer and
>> manipulation costs from the total price of the 30-Day Trial version of
>> the
>> product.
>>
>> In order to minimize the risk of your purchase, we allow for a limited
>> paid (trial) test period (up to 30 days) for the product. Should you
>> wish
>> to buy the full version of the tested product, you will get it for a
>> reduced full product price. You can upgrade to full version at any time
>> within the trial period.
>>
>> Best Regards,
>> Matthew
>>
>>
>>
>>> Hello,
>>>
>>> This is my second refund request. My first request was ignored.
>>>
>>> Please promptly refund my original purchase price.
>>>
>>> Thank you,
>>> Rick
>>>
>>> On 2010/10/07 2:22 24, Rick wrote:
>>>
>>>> Hello,
>>>>
>>>> I purchased Pips Miner Gold on August 13. My license number is
>>>> ***. I put Pips Miner Gold trading the EE strategy on a demo
>>>> account at the recommend lot size. Since that time, except for a very
>>>> brief period (one day at 1.07%), the EA has been in negative territory
>>>> and it's losses are increasing. The EA is currently 4,080 pips in the
>>>> red and it is unlikely that this will change.
>>>>
>>>> You can view all the necessary details of my demo account at
>>>> http://www.myfxbook.com/members/rsme...r-goldee/44872
>>>>
>>>> Due to the EA's negative performance, I request a prompt refund of my
>>>> purchase price.
>>>>
>>>> Thank you,
>>>> Rick

Regardless of what my4xstore.com says, their policy (which is not posted anywhere) is not standard practice.

Take my advice from someone who got burnt. Do not buy anything from my4xstore.com. They lie and are deceptive.

Rick

Dan · 2010-10-21, 11:54 AM

Rick,

That is ridiculous. I also read the webpage and the only thing that was clearly stated was the 100% satisfaction guarantee, they said nothing about what was in this email. I am with you about never buying anything from them again.

Dan

**rsmereka** · 2010-10-21, 12:24 PM

Quote:

Originally Posted by Dan

Rick,

That is ridiculous. I also read the webpage and the only thing that was clearly stated was the 100% satisfaction guarantee, they said nothing about what was in this email. I am with you about never buying anything from them again.

Dan

Dan,

That's why I'm fuming

And this is supposed to be a reputable company!!!

I just deleted the MyFXBook account.

Rick